Privacy policy

Privacy Statement

At Shearlord, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in this policy.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from our store, we collect personal information such as your name, address, and email address as part of the buying and selling process. We also automatically receive your computer's IP address when you browse our store, helping us understand your browser and operating system.

If you opt into our email marketing (if applicable), we may send you emails about our store, new products, promotions, and updates.

SECTION 2 - CONSENT

How do we obtain your consent?

When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange delivery, or return a purchase, we imply that you consent to our collection and use of that information for those specific purposes.

If we request your information for a secondary purpose, such as marketing, we will either ask for your explicit consent or provide you with an option to decline.

How can you withdraw your consent?

If you change your mind after opting in, you can withdraw your consent at any time by contacting us at support@shearlord.com. This will stop us from contacting you and using or disclosing your information for any further purposes.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify, which provides us with the e-commerce platform necessary to sell our products. Your data is stored through Shopify's secure servers, databases, and application infrastructure. Shopify implements security measures such as firewalls to protect your data.

Payment Information:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data, which is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only for as long as necessary to complete your purchase, after which it is deleted. All payment gateways used by Shopify comply with PCI-DSS standards, which are managed by the PCI Security Standards Council, consisting of brands like Visa, Mastercard, and American Express.

For more details, you may review Shopify's Terms of Service here and their Privacy Policy here.

SECTION 5 - THIRD-PARTY SERVICES

We may use third-party providers to perform certain services. These providers will only collect, use, and disclose your information to the extent necessary to fulfill their services to us.

Some third-party services, such as payment processors, have their own privacy policies. We encourage you to review these policies to understand how your personal information will be handled. In some cases, these providers may be located in jurisdictions different from yours or ours, and your information may be subject to the laws of that jurisdiction.

For instance, if you're in the UK and a transaction is processed by a provider in the United States, your data may be subject to U.S. laws, including the Patriot Act.

When you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card details, they are encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is completely secure, we adhere to PCI-DSS requirements and implement additional industry-standard security practices.

SECTION 7 - COOKIES

We use the following cookies to improve your experience on our website. You can opt out of cookies if you prefer.

  • _session_id: A unique token that helps Shopify store information about your session (e.g., referrer, landing page).
  • _shopify_visit: A persistent cookie lasting 30 minutes, used to track visits for internal statistics.
  • _shopify_uniq: Expires at midnight the following day, used to count the number of visits by a single customer.
  • cart: A persistent cookie lasting for 2 weeks, storing information about the contents of your cart.
  • _secure_session_id: A unique session token.
  • storefront_digest: A unique token, lasting indefinitely, used to determine if a visitor has access to a password-protected store.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your region, or that you have obtained consent from a parent or guardian for a minor dependent to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the new policy will take effect immediately. If we make material changes, we will notify you here so you are aware of the information we collect, how we use it, and under what circumstances it may be disclosed.

If our store is acquired or merged with another company, your information may be transferred to the new owners so we can continue to serve you.

QUESTIONS AND CONTACT INFORMATION

If you have any questions about this Privacy Policy, or if you wish to access, correct, or delete any personal information we hold about you, or if you wish to file a complaint, please contact our Privacy Compliance Officer at support@shearlord.com.

Thank you for trusting Shearlord with your personal information.